A big thank you to everyone who sends us feedback! 


If you're happy, let us know!  
IF you enjoy our website, or find it easy to use, and like what we're offering...
~ IF you feel pleased with us & happy with the way we deliver & process your order....
~ IF you've found our staff efficient, friendly or helpful...
~ IF you've created a great project with our materials...

If you're unhappy, get in touch!
~ IF you've got ideas to change or improve us .... 
~ IF you feel let down or unhappy with our service .... 
~ IF our staff have been unhelpful or unfriendly .... 
~ IF the materials have been disappointing .... 

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Customer Feedback


Hi, just a quick email to say we LOVE LOVE LOVE the Karri railway sleepers, they look absolutely perfect in the garden and are actually in really good condition despite warnings from Karen! so thanks to the site manager for looking out 8 good ones. The garden project is not finished yet and there is a hiatus while the gardener goes on hols, but it should be finished towards end of july when rest assured i will get some pics to you. have taken the before pics as requested. Many thanks for the excellent customer service when we were panicking about delivery times.

Eve Sperring

Dear K, I would like to complement you on every aspect of your service. The website is well-designed, easy-to-use and informative. The service is quick - our order arrived 2 days after we placed it. The guy was friendly and didn't mind (I don't think) that I didn't offer to help! The railway sleepers are just what we were after, as described and I think the prices, including for delivery, are very reasonable. I will definitely recommend you, I only feel disappointed that I am unlikely to need any more myself in the near future (although we are moving house soon!) It's great to do business with such an efficient company. I hope to do more business with you in the future.

Ben Ackroyd

Dear K, After delivering 23 railway sleepers to us at Easter, it took us 10 days, start to finish, with the help of 2 or 3 'good friends', who strangely enough we don't seem to have seen much of since then - I think they said something about 'chiropractors' and 'back strain'. It looks absolutely brill - just like the artwork. Since then we've done loads of bopping about at 2 in the morning on the railway sleepers, and everyone who sees it says how effective, wonderfully timesaving and thoroughly enjoyable it is. We've had no trouble whatsoever with leaking tar, & the cats think the railway sleepers are excellent for avoiding the gravel !! All in all, a fantastic success, and when I get a minute from eating and drinking outdoors I will send a photo. Thanks again for just being there, on the 'net' with your railway sleepers.

Happy but tired

I don't know how I got here but I did! I most certainly wasn't searching for railway sleepers, (In fact can't remember now what I was searching for) but I've just spent an enjoyable half hour reading about railway sleepers, poles and decking and browsing some of your customers wonderful and fascinating projects. I have found them so fascinating in fact, that I have bookmarked your site so that I can come back and browse it at my leisure when I have more time. Great site folks, love it. Now, what the hell was I searching for ???

Mike Grieve, Kirkcaldy, Fife.

One of the landscapers we've had round to look at the job recommended your website and I agree with the majority of your correspondents it's a really helpful and informative site about railway sleepers.

Sally Willis

I really love your website about railway sleepers. Simple, easy and informative & also very funny, hope it brings you a lot of business. Kind regards


I can see why you say that working with railway sleepers can become addictive. They are great. Once you have got over the physical strain of man-handling them, the effects are realised immediately, which is very satisfying. I must say that I have been very happy with the service I have received from you, what with changing delivery dates, and supplying extra fixings. I will be more than happy to use you again, should the opportunity arise. I look forward to your response, and thanks again. Kind regards.

Nigel Cookson

Hello You have a really interesting web site about railway sleepers and yes I have a problem getting my husband off your web site !!!

Mrs Charlesworth

Hi there, I've been back and forth to your website for a couple of years now as I plan my garden / railway sleeper project. I love your website and all of the project photos, it has given me so much inspiration!!


Hi Jerry, Thank you and your team for your help with this - my first time working with railway sleepers, and probably not my last! You were not the cheapest quote I received but your service and helpfulness was far and away the best, and you delivered what you promised! Would not hesitate to recommend you in future. I have attached photos of my project - now completed, for your website. Thanks again,


Thank you for my lovely railway sleepers /decking and prompt delivery. I'll be sure to send some pictures of the finished results! At the moment the garden looks like a building site and the workers have hernias from lifting the sleepers! Excellent website, very informative, very helpful on the phone and excellent service - a pleasure to so business with you.

Nicole Hines

Thanks for providing a great website - I've spent the afternoon researching my idea of using railway sleepers to make an indoor table and didn't feel like I was getting very far until I found your site.


Hi, I collected cut railway sleepers in two trips about a month or 6 weeks ago. The garden is looking better now. Thanks for the personal service and a great web site.

Craig & Clare

First may I say that your website about railway sleepers has been a pleasure to browse. It comes across extremely friendly with that 'a real person is actually behind this' feel. .............Top marks !

Charlie Packer

Hi I didn't buy my railway sleepers from you, but I did buy the timberlock screws which were fantastic and would recommend to anyone. Thanks again.

Christian Wragg

Hi there, We would like to thank you for all the help with the delivery and your wonderful web site for helping us to develop our own railway sleeper sanctuary in the middle of Stockport, many thanks

Jay & Bev Hargreaves

Hi, what a great info site about railway sleepers.Thanks.


Hi, love the railway sleeper website, particularly the photo section.

Gill Knight

I love your website. I didn't think I would find a place that would have so many different kinds of railway sleepers!

Suzanne Reid

Fantastic website about railway sleepers by the way!

Sally Ann